Privacy Policy

Who this policy is for

It applies to parents, guardians, and other visitors who contact us through this website about academic support.

Information we collect

When you send an enquiry, we may collect:

• your name and email address;
• your child’s grade or school stage;
• the type of support you are looking for; and
• the message you choose to share with us.

How we use your information

We use enquiry information to reply to you, discuss the support you requested, arrange a consultation or lessons where appropriate, and keep a record of our communication. We do not sell your personal information or use it for unrelated marketing.

How your enquiry is sent

Our website form uses Formspree to securely deliver enquiries to our team. Formspree processes the details you submit so that we can receive and respond to your message.

Keeping information safe

We limit access to enquiry information to the people who need it to respond to you and manage requested support. Please do not include medical, financial, or other sensitive information in the website form.

How long we keep it

We keep enquiry information only for as long as reasonably needed to respond to your request, manage any agreed support, or meet legal and record-keeping obligations.

Your choices and rights

You can ask to access, correct, or delete the information we hold about you, or ask a question about this policy, by emailing info@alamineducational.pt. We will respond as soon as reasonably possible.

Children’s information

This contact form is intended for parents and guardians. Please do not ask a child to submit personal information directly through the form.

Changes to this policy

We may update this policy when our website or the way we handle enquiries changes. The date at the top of this page shows when it was last updated.